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Managing Difficult & Aggressive Situations

In our work it is essential that we are able to deal effectively and professionally with people who are difficult, aggressive and potentially violent.

Course Date: 
Tuesday, 26 July, 2011
Session Start Time: 
9.30 am
Session End Time: 
1.00 pm

Location

Astolat
Coniers Way New Inn Lane, Burpham
Guildford, Surrey GU4 7HL
United Kingdom
51° 15' 26.1972" N, 0° 32' 25.8684" W
Region: 
South East
Cost of Course: 
Please call for details
Contact Provider: 
Rose/ Pascale on 01273 645401 or 645420

Managing Difficult & Aggressive Situations


Duration Half Day

Trainers Nikki Homewood & Murray Begg (BHT)
 

Course Date: 
Thursday, 10 February, 2011
Session Start Time: 
half day
Session End Time: 
half day

Location

Brighton
United Kingdom
50° 49' 10.2792" N, 0° 8' 11.112" W
Cost of Course: 
Cost Standard - £75 Discounted - £45
Contact Provider: 
training@bht.org.uk

Customer Service courses

The following customer service courses are run on demand. Please contact provider to enquire.

 

Session Start Time: 
To be arranged between yourself and the provider
Session End Time: 
To be arranged between yourself and the provider

Location

Farnham, Surrey
United Kingdom
51° 12' 50.8572" N, 0° 47' 44.5416" W
Cost of Course: 
contact provider
Contact Provider: 
matthew.deacon@progressint.com
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